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Return Items

If the item you ordered does not fit, you can return it to us within 30 days.

To process this as quickly and easily as possible, please send us an email to retouren@duschdichtungsprofile.de stating the items you wish to return, the reason for the return, and your order number.

You will then receive a return slip and a form to schedule the pickup by email. Our shipping partner "DER KURIER" will pick up the return directly from you.

Costs for Returning Your Package

We cover the return shipping costs for packages up to a length of 205cm. Oversized packages, from 205cm, can only be returned to us at your own expense. The same applies to shipments that incur an island surcharge. anfällt.